Returns, Refunds & Exchange Policy

Seere Yaana carefully sources every saree and performs thorough quality checks before dispatch. We work on low margins so we can offer authentic, high-quality products at competitive prices while taking every reasonable step to ensure your order reaches you without a quality issue.

We accept a return only when the product delivered to you has a genuine defect or arrives damaged. We do not accept returns for a change of mind, personal preference, or any reason unrelated to a confirmed product defect.

You must report the defect within 48 hours of delivery. The saree must remain unused and unwashed, with all tags and original packaging intact.

A single, continuous and unedited unboxing video is mandatory for every defect claim. The recording must begin before the shipping package is opened and clearly show the shipping label, the sealed package, the complete unboxing, and the claimed defect.

Claims submitted without clear, continuous video proof cannot be approved. Please also include your order number and photographs that clearly show the defect when contacting us.

We do not offer exchanges, including exchanges for a different colour, design, pattern, or product.

We photograph our sarees under lighting selected to represent their colours and patterns as accurately as possible. However, screen settings, device displays, and surrounding light can cause slight differences between the image and the product you receive.

We make every effort to match the colour and pattern shown on the product page. Minor colour or pattern variation caused by photography, lighting, or display settings is not considered a defect and is not eligible for return or exchange.

1. Contact us within 48 hours of delivery with your order number, uncut unboxing video, and clear photographs of the defect.
2. We will review the evidence and confirm whether the return is approved.
3. For an approved defective-product claim, Seere Yaana will arrange the return pickup. Please do not ship the product yourself unless we ask you to do so.
4. After the returned product reaches us, the full amount paid will be refunded to the original payment method within seven working days.

A return cannot be accepted when:

• The issue is reported more than 48 hours after delivery.
• The required continuous unboxing video is missing or unclear.
• The product has been used, washed, or returned without its tags.
• The original packaging is missing or damaged after delivery.
• The request concerns colour, pattern, preference, or another non-defect reason.

For a defect claim or any question about this policy, contact us with your order number.

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